Tolvuthjonustan (Tolva) is a Managed Service Provider (MSP) that is faced with increasing pressure to deliver proven security compliance and manage growing cybersecurity demands. Specializing in managed IT services, cloud hosting, and infrastructure support, Tolva shifted toward security and compliance as client demands and market conditions evolved. They struggled with visibility into vulnerabilities and compliance reporting. They needed a partner to help them elevate their services.

By leveraging Nanitor's Continuous Threat Exposure Management (CTEM) platform, Tolva transformed its security operations. They gained actionable insights, improved compliance reporting, and boosted customer trust — solidifying their position as a leader in cybersecurity for MSPs in Iceland.

Tolva is a well-established service provider in the Icelandic market with more than 90 customers, mainly in the Managed Service portfolio. Tolva is well-known for its service, high standards, and comprehensive customer offerings. When it comes to being your trusted IT support - Tolva is who you look for.

Tolva built a reputation for strong security practices, but as the cybersecurity landscape evolved, so did expectations. Their team faced pressure to maintain high standards and prove efforts to clients and regulators. However – without the right tools – visibility into vulnerabilities was limited, compliance requirements became more complex, and their small team risked being stretched too thin. These frustrations made it clear that Tolva needed an integrated solution that provided transparency, improved reporting, and strengthened their security posture without overwhelming their resources.

1) Proving Their Security Efforts

Clients already trusted Tolva's ability to keep their systems secure, but the increasing demand for compliance standards like ISO 27001 meant they needed a way to show their work.

2) Struggling to See the Whole Picture

Without advanced tools, Tolva lacked complete visibility into vulnerabilities and misconfigurations. Identifying and addressing risks across systems was challenging.

3) Growing Pains of a Modern MSP

As cybersecurity became a cornerstone of their clients' needs, Tolva required a solution to handle vulnerability management, compliance, and asset tracking — all without overburdening their small team.

4) Pressure to Meet Rising Expectations

New cybersecurity regulations and heightened client concerns about on-premise security demanded stricter documentation and processes.

Tolva needed more than just another security tool – they needed a solution to revolutionize their operations. The right platform would provide visibility where there was once uncertainty, streamline compliance reporting, and empower both their team and their clients. With Nanitor, they found exactly that. What started as a way to fill gaps in their security processes quickly became a game-changer – enabling Tolva to shift from reacting to threats to proactively managing them.

1) Illuminating Blind Spots

Nanitor helped bridge blind spots with tools that log and document security measures, giving clients the reassurance they needed without questioning Tolva's reliability. This complete transparency into vulnerabilities and misconfigurations enabled Tolva to track issues from detection to resolution.

2) Proof Clients Could Believe In

Nanitor’s robust ticketing system allowed Tolva to document every fix, proving compliance with ISO 27001 and meeting SLA requirements.

3) Turning Clients into Partners

By integrating seamlessly with Tolva's RMM platform, Nanitor empowered clients to address vulnerabilities independently, with 80% of clients managing fixes themselve.

4) A Partnership Built on Collaboration

Nanitor enabled Tolva to move from a reactive approach to one that positioned them as proactive leaders in the cybersecurity space. It's not just about the tools; it's a two-way partnership that emphasizes the mutual value created through ongoing feedback.

Tolva has strengthened its security posture and competitive edge by turning its challenges into opportunities. What once felt impossible became a streamlined, value-driven process. With Nanitor, they've gained the tools to meet industry standards and exceed them, positioning themselves as a cybersecurity leader in their market.

Today, Tolva is a respected MSP known for prioritizing long-term customer relationships over quick wins. Their journey with Nanitor illustrates the power of collaboration and innovation. By leveraging Nanitor's platform, they've transformed operations and redefined what it means to be a modern MSP.